Most Extensive
Communication Platform

Integration
with CRM
Scalable
Platform
AI Powered
Solution
Lowest
Cost
100% Secure &
99.99% Uptime
Advance
Features

Integrate Your Existing CRM with
Our Communication Platform

Next Generation
Cloud Communication

Call Center Solution

Multi channel Platform Predi c ti ve & other Dialers All Leading CRM Int. 100% Secure Agent Monitoring WebRTC solution Deep Analytic Tool Screen Recording

Voice Broadcast

Easy to go live Pay as you go Text 2 speech Live Dashboard Real time Dash Board IVR Flow Builder Multiple Reporting Notifi cations 2.5 lac Trunk Capacity

Hosted Call Center

On Premise platform Easy to Deploy All Leading CRM Int. Live Dashboard WebRTC solution Deepanalytic Tool Recording and Reporting Agent Per. Scoring

Missed Call Solution

Cloud Based Platform Real time Dynamic Channel 1000 Port Platform Live location identification Tenant and Single Login Notification with SMS Live Dash Board Live Reporting

Click 2 Call Solution

Live Dash Board Ready APIs for Click to Call Reporting and recording Recording push to FTP 100% security Failure routing Quick Call connectivity Zero loss of call

Multi Level IVR

Full automated platform Flow Builder tool Option to create multi level Real time Change and update Full Control of campaign Easy to manage Easy to start campaign GUI Base dashboard

Our Success Stories

Years of Management Team Experience

Customers

Business Vertical

Interactions Handled/Day

We help enterprises to automate their customer communication Platform
With our integrated call management software

01
Education
  • Skill Based routing to make sure best of customer response all the time
  • Dedicated councilor with each student and make sure student gets their quarries replies timely
02
Banking and Financial
  • Dedicated Banker - Mapping of Dedicated Manager with HNI Customer to offer best service experience.
  • Real time Information sharing with TTS and other AI tools
03
IT and BPO
  • ACD & intelligent call routing : help Supervisor and Admin to monitor live process status and monitoring
  • Speech Analysis & Ai enable tool to help analyses customer pain area and revert timely response
04
E - Commerce
  • Buyer and seller solution ensures customer data is secure and not visible to delivery staff
  • Single customer facing Number for company to support their delivery staff
05
Logistics
  • Information sharing on real time for consignment delivery and pick
  • Virtual number allocation to each filed Agent to avoid any misuse of customer information and maintain privacy

Why Choose Smartping Services
One Stop Shop for your Business, providing Smart AI
enable Technology solution

Leading SMS Providers
Digital Marketing Services
Whatsapp Business API
International Calling Solutions
Call Center Services Providers Cloud & On Premise
AI Conversational ChatBOT
Cloud Telephony Services
Future Ready

What Do Our Clients Say
About Us

We have worked with many partners and we are pleasant to see such a young and dynamic team to understand big industry needs with ease.

Their enthusiasm is very effective, and we enjoyed working with ‘Mr. Pradeep’ & ‘Mr. Pandian’ especially.

Very happy with the speed, Support and Quality of service of SMARTPING entire team.

Good luck, much more to do jointly !!!

Shaik Fareed R - Vice President - IT

We are very satisfied with the Smartping OBD service and support I always get from the team. They have always been very prompt in their service delivery and also flexible to any requirement we had during our project stage. We will recommend Smartping to anyone who wants to use this software.

NORTHERN IT SERVICES PVT LTD

The service was very fast and the team was very helpful. They went out of their way to help me solve my problem. I would definitely recommend Smartping to anyone who is looking for a good quality product at a very good price. Thanks again Smartping!

MIDLAND MICROFIN LIMITED

I have excellent experience with Smartping, their service is excellent, hybrid based and easy to use. Great services, great support, and fast delivery. It was a pleasure to work with the team! If you want a responsive, professional and helpful team, I would recommend Smartping to all businesses.

ACCRUED & BILLABLE DEBTORS CONTROL ACCOUNT

The sales team are very helpful, replies in a short time and the most important thing is, the services are economical as compared to others.

Their IVR and Toll-Free Service is Great! While the behavior of the team is just awesome. Everyone Client gets their Dedicated Account Manager to help or resolve query in no time! Brilliant service and delivery.

CELEB MEDIA

How Smartping help enterprises connect their esteemed customers

Automate your communication platform with our omni-channel communication platform to deliver enhanced customer engagement. Smartping AI enable cloud solution offers Inbound and Outbound calls with host of latest features. Some of the key features - easy to setup, auto dialer, automatic Call distribution (ACD) & ready to integrate with all leading CRM. Smartping customized and unified cloud-based solutions offer secured business communications without any additional infrastructure.

Streamline your business communication platform with our robust platform to engage with your customer & their preferred channel by offering a personalized journey.

Smartping committed to provide a fully integrated, advance customer experience communication platform that eliminates the delays, hassle free, and high costs associated on telephony platform

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