Interact with Voicebot, end the call and seamlessly switch to Chatbot maintaining context
Configure Multi-lingual Chatbot and Voicebot. Dynamically switch language
With the modern smartphone, the traditional touch-tone method has become obsolete and tedious.
Another great advantage of the voicebot is that these bots can be easily and conveniently coordinated with a wide range of customer service tools like a CRM or knowledge base, to provide important self-service.
Highly accurate speech recognition. Human-like Text To Speech & Custom Generated Voice
Cognitive AI Maintains context in complex conversations.
Seamlessly Switch to a human agent from a Chatbot or Voicebot.
Pre-integrated with oAuth, SAML based authentication for secured login.
Building a knowledge base using advanced unsupervised deep learning models from structure and unstructured data.
Speech-to-Text and NLP modules auto-learns from unlabelled voice data and user queries and adds to the AI knowledge base.
Authenticate a user’s voice in real-time. All you need is 20-40 seconds of an audio log of a user to train a neural network model.
End-to-end deep learning-based speech recognition, that performs well with noisy environments and different accents
Neural TTS system synthesizes high quality natural sounding speech depicting a human conversation.
Self-learns from user-agent chat. Bot admin can do supervised learning to continuously improve bot performance.
NLP Engine
Self Learning AI
Voice Biometric